Appointment Questions
- Am I required to have a referral from my Primary Care Physician?
- What should I bring with me to my appointment?
- How long will my appointment take?
- If I arrive late, will I be required to reschedule?
- Are wheelchairs available?
- I’ve been receiving treatment/surgery from another clinic. Can I transfer my care to Orthopaedic and Sports Medicine Center?
- If I’m claiming Worker’s Compensation, what needs to be done prior to my appointment?
Q: Am I required to have a referral from my Primary Care Physician (PCP)?
A: The need for a referral varies by insurance policy:
- Blue Cross/Blue Shield
- Premier Blue policies require a referral
- Blue Select policies also require a referral to obtain maximum benefit coverage
- Medicaid/Children's Mercy Health/Unicare Medicaid
- Each of the above listed policies requires a preliminary visit to your PCP and a referral to our clinic.
- Tricare Prime
- Tricare Prime requires written authorization from Tricare.
- Other
- Certain other policies may require a referral, please check your policy.
- Any other tests or records pertaining to the problem area. If you aren't bringing these, make sure your Primary Care Physician sends them over before the appointment.
- Insurance Card(s)
- Insurance Copay (if applicable)
- Any completed paperwork we may have mailed you (patient forms)
- If you are under 18 years of age, a parent/guardian will need to accompany you.
Q: What should I bring with me to my appointment?
A: Please bring any recent X-ray or MRI films that have been taken of the involved area.
Q: How long will my appointment take?
A: Generally, initial appointments to assess the problem are scheduled for one hour.
Q: If I arrive late for my appointment, will I be required to reschedule?
A: We will try our best to accommodate you, but you may be asked to reschedule your appointment. Please understand that it may be several weeks before we can schedule another appointment for you. If you need to reschedule for any reason prior to your appointment, please notify us at least 24 hours in advance.
Q: Are wheelchairs available for patient use in the clinic?
A: Wheelchairs are located just inside the front door. If none are available when you arrive, please notify one of our staff.
Q: I’ve been receiving treatment/surgery from another clinic. Can I transfer my care to Orthopaedic and Sports Medicine Center?
A: In many cases, the answer is “yes.” Please call us to let us know you are interested in transferring your care. Request that all medical records pertaining to your surgery/treatment be sent to us. Our physicians will review your records. If transferring your care is a viable option, we will schedule an appointment for you.
Q: I’m claiming Worker’s Compensation. What do I need to do before my appointment?
A: Please request that your employer or Workers Compensation carrier call us to authorize the visit. Upon approval, we will schedule an appointment for you.
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