Appointment Questions
- Will my insurance company require a referral from my Primary Care Physician?
- What should I bring with me to my appointment?
- How long will my appointment take?
- If I arrive late, will I be required to reschedule?
- Are wheelchairs available?
- I’ve been receiving treatment/surgery from another clinic. Can I transfer my care to Orthopaedic and Sports Medicine Center?
- If I’m claiming Worker’s Compensation, what needs to be done prior to my appointment?
Q: Will my insurance carrier require a referral from my Primary Care Physician (PCP)?
A: The need for a referral varies by insurance policy:
- Blue Cross/Blue Shield
- Premier Blue policies require a referral
- Blue Select policies also require a referral to obtain maximum benefit coverage
- Medicaid/Health Connect/Healthwave
- Each of the above listed policies requires a preliminary visit to your PCP and a referral to our clinic.
- Each of the above listed policies requires a preliminary visit to your PCP and a referral to our clinic.
- Medicaid/Health Connect (paper card) referral requirements are as follows:
- “Blue” appears in the lower left corner - a completed referral form is required.
- “Green” appears in the lower left corner – only a referral from your physician is required (you will not need a referral form)
Q: What should I bring with me to my appointment?
A: Please bring any recent X-ray or MRI films that have been taken of the involved area. Your Primary Care Physician's office may offer to send the images to us upon your request. Additionally, have with you
- Any other tests or records pertaining to the problem area
- Any necessary forms.
- Complete insurance information
- Any completed paperwork we may have mailed you (patient forms)
- If under you are 18 years of age, a parent/guardian will need to accompany you unless prior arrangements have been made.
Q: How long will my appointment take?
A: Generally, initial appointments to assess the injury are scheduled for one hour.
Q: If I arrive late for my appointment, will I be required to reschedule?
A: We will try our best to accommodate you, but you may be asked to reschedule your appointment. Please understand that it may be several weeks before we can schedule another appointment for you. If you need to reschedule for any reason prior to your appointment, please notify us at least 24 hours in advance.
Q: Are wheelchairs available for patient use in the clinic?
A: Wheelchairs are located just inside the front door. If none are available when you arrive, please notify one of our staff.
Q: I’ve been receiving treatment/surgery from another clinic. Can I transfer my care to Orthopaedic and Sports Medicine Center?
A: In many cases, the answer is “yes.” Please call us to let us know you are interested in transferring your care. Request that all medical records pertaining to your surgery/treatment be sent to us. Our physicians will review your records. If transferring your care is a viable option, we will schedule an appointment for you.
Q: I’m claiming Worker’s Compensation. What do I need to do before my appointment?
A: Please request that your employer or Workers Compensation carrier call us to authorize the visit. Upon approval, we will schedule an appointment for you.
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